Privacy Policy

In compliance with current legislation on the Protection of Personal Data, we inform you that the personal data you provide by filling out the electronic registration form on this page will be collected in files whose responsible is:

Macondo Hotels

Pursuant to the provisions of said legislation, the holder of the personal data may exercise his/her rights of access, rectification, deletion, opposition, limitation of processing, data portability and the right not to be subject to automated individualized decisions, including profiling, by writing to:

Macondo Hotels Calle Juanek lote 1, manzana 25 Aldea Maya, 77760 Tulum, Q.R., México

or by e-mail to the following address e-mail: indicating in the subject line the legend "PROTECCION DE DATOS".

Failure to enter the personal information that appears in the registration form as mandatory may result in we are unable to fulfill your request.

Please inform Macondo Hotels immediately of any changes to your personal data so that the information contained in our files is always updated and contains no errors. Likewise, by accepting this legal notice, you acknowledge that the information and personal data collected are accurate and truthful.

The collection of your personal data is done with the purpose of maintaining the relationships arising from the provision of hotel and hospitality services and to transmit advertising of other products and services, notices and offers and, in general, commercial information of interest to Macondo Hotels. The processing is lawful on the basis of at least one of the following conditions:

The data subject consented to the processing of his/her personal data for one or more specific purposes;

The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation at the data subject's request of pre-contractual measures;

The processing is necessary for compliance with a legal obligation applicable to the controller.

We also inform you that our server can send a file ('cookie') to your computer, which will provide us with technical information about the chosen language and other navigation options of the pages you visit through In any case, you have the possibility of configuring your computer to reject the installation of these cookies.

Macondo Hotels undertakes to treat your personal data in the strictest confidence and to use them only for the purposes indicated.

We inform you that Macondo Hotels has adopted the legally required security measures in its facilities, systems and files required by the legislation on data protection. Likewise, the person responsible for the file guarantees the confidentiality of the personal data, although it will disclose to the competent public authorities the personal data and any other information in its possession or accessible through its systems and required in accordance with the applicable legal provisions.

The owner of the data is responsible, in any case, for the truthfulness, accuracy, validity, authenticity and relevance of the personal data provided.

Legal information

In accordance with the provisions of Article 10 of Law 34/2002, of Services of the Information Society and Electronic Commerce, we inform all our customers, users and visitors about the legal information regarding the company that owns the website located at the following Internet address:


Razón Social: Macondo Hotels
Dirección fiscal:  Calle Juanek lote 1, manzana 25 Aldea Maya, 77760 Tulum, Q.R., México
C.I.F. (Código de Identificación Fiscal): CIF.CHANGE_CIF

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